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Frequently Asked Questions

  • Who will be repairing my product?

    All repairs are done by the Knowhow experts atArt PC World.

  • How long will my repair take?

    We repair most faults within 1-2 days, we also offer a same-day priority service (subject to availability of parts if needed).  If we need to order parts then we can normally get these next day delivery.  We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.  We don’t send anything away, all repairs are completed in our ARTPC workshop or on-site.

  • How can you offer such low pricing compared to other repair services in the area?

    Most of our work comes in via recommendations and repeat business; we don’t have to spend a massive amount on advertising.  We have no shop front so costs are low; all work is undertaken in our workshop in there.  We also believe in charging a fair price for the work we do.

  • Is my computer going to be sent somewhere for repair?

    No absolutely not, we undertake all repairs here in our workshop.

  • Is there parking space?

    Office located in shopping center , so you can park your car in shopping center parking lot.

  • What does it cost for you to look at my Mac?

    The diagnostic fees are free for laptops,but there is $ 25 fee for Desktop PC & IMac.

  • What are your hours, when can I come to your store?

    For our Glendale location, come by between 10 AM to 6 PM on weekdays 10 AM to 2 PM on weekends for a free consultation. We will diagnose the issue with your machine and give you all of your options.

  • How long does getting an estimate on what cost of repair take?

    This depends on your issue. We can usually give you an estimate while you wait, unless you have liquid damage, in which case you would have to leave it for an estimate.

  • How will your repair affect my warranty?

    Anyone who isn’t a fully Apple authorized warranty repair facility is technically voiding your warranty.

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